What will your main duties and responsibilities be?
The position as booking assistant involves handling all incoming guest inquiries in a sales-oriented, accurate, and efficient manner. You will handle requests related to meetings, courses, and conferences, as well as inquiries about salmon fishing and private events. Your role is to create a positive guest experience, ensure effective sales and upselling of services, and pay close attention to detail so that the hotel’s operational departments can focus on their role as hosts. You will be responsible for ensuring that all guest and event information is accurately managed, updated, and entered into the relevant systems in use. You will also act as a host, welcoming meeting, course, and conference guests, conducting showings of our event spaces, and holding planning meetings with guests ahead of events such as confirmations and weddings.
What qualifications are we looking for in our new booking assistant?
We are not necessarily looking for someone with a specific background. However, previous experience in the hotel industry is a great advantage. You have solid computer skills, and familiarity with hotel systems is a plus. Being sociable, you possess strong verbal and written communication skills. A quality-conscious mindset, an eye for detail, and an understanding of guest expectations are important qualities. Confidence is key, as you are not afraid to speak up and contribute among colleagues. Busy days suit you well. You handle them effectively by staying organized, structured, and able to prioritize and maintain focus.
What do we offer?
- Reverse interview with our Booking Manager, Siv June
- The hotel and restaurant are closed during Easter and Christmas/New Year, giving you predictability when it comes to taking time off during those weeks.
- Salary by agreement, based on the current collective agreement, with the possibility of additional pay depending on your qualifications, personal suitability, and work experience.
- A professional, well-structured, and positive work environment where we truly value a good sense of humor.
- A digital workplace using Microsoft 365 and a cloud-based hotel system – Opera Cloud.
- There is an opportunity for a larger permanent position if you have the skills and desire to combine the booking role with evening and/or weekend shifts in other hotel departments.
Working hours are mainly daytime on weekdays, two to three days per week, or shorter shifts spread over more days.
Application deadline and start date
We will be inviting suitable candidates for informal interviews on a rolling basis.
Who should you contact?
For more information about the position, please contact our Hotel Director, Magnus Lysholm, at +47 977 89 981.. Written applications and CVs should be sent to: mml@baardshaug.no.